We're serious about keeping your information safe and sound
Last Updated: October 23, 2025
Hey there! We get it - reading privacy policies isn't exactly anyone's idea of a good time. But here at Glaivion Valor Crest Hotel, we figure you deserve to know exactly what we do with your info. So we've tried to make this as straightforward as possible. Grab a coffee, and let's walk through it together.
We're Glaivion Valor Crest Hotel, nestled up in the beautiful mountains of Whistler. We run a luxury resort and conference center where folks come to unwind, hold meetings, hit the slopes, and generally have a great time. Our operation is based at 1847 Crest Mountain Drive, Whistler, BC V8E 0X9, Canada.
When we talk about "we," "us," or "our" in this policy, we're referring to Glaivion Valor Crest Hotel and our team who work hard to make your stay memorable.
When you're booking a room or signing up for one of our adventure tours, we'll need some basics:
Like most websites these days, we automatically collect some tech data when you're browsing around:
If you leave us a review or send feedback about your stay, we'll keep that on file too. We love hearing from guests - both the good stuff and areas where we can improve.
We use your info to handle reservations, process payments, communicate about your booking, and make sure everything runs smoothly during your stay. Pretty standard stuff.
We might send you confirmation emails, updates about your reservation, or info about services you've asked about. We won't spam you - that's annoying and we know it.
We analyze how people use our website and services to improve the experience. If everyone's clicking on spa services, maybe we need to expand that area, y'know?
Sometimes we're required to keep records for legal or regulatory reasons. It's not the fun part of running a hotel, but it's necessary.
We're not in the business of selling your data to random companies. That said, we do share info in specific situations:
Okay, real talk about cookies - we're not talking about the chocolate chip kind from our bakery (though those are awesome). Web cookies are tiny files that help our site work better.
You can adjust your browser settings to block cookies, but heads up - some parts of our site might not work as well. Most browsers let you manage cookies pretty easily in the settings menu.
We take security seriously around here. Your payment info is encrypted, our systems are regularly updated, and we've got protocols in place to prevent unauthorized access.
That said, let's be honest - no system is 100% hack-proof. We do everything we can to protect your info, but we can't guarantee absolute security. What we can promise is that if something does go wrong, we'll let you know promptly and work to fix it.
Pro tip: Use strong, unique passwords for your account. And please don't use "password123" - we've seen that way too many times!
Since we're operating in Canada, you've got some solid rights when it comes to your personal data:
You can ask to see what personal info we have about you
If something's wrong or outdated, you can have it corrected
Request that we delete your info (with some legal exceptions)
Unsubscribe from marketing emails anytime
Get a copy of your data in a usable format
Ask us anything about how we handle your data
Want to exercise any of these rights? Just shoot us an email at reservations@glaivionvalorcrest.info or give us a call at (604) 555-7829. We'll get back to you within 30 days.
We don't keep your info forever - that'd be weird and unnecessary. Here's the general breakdown:
If you close your account or ask us to delete your data, we'll do so within a reasonable timeframe - though we might need to keep some info for legal compliance.
Our website might link to other sites - like local attractions, tour operators, or booking platforms. Just so you know, we're not responsible for their privacy practices. Once you click away from our site, their rules apply. We'd recommend checking out their privacy policies too.
Our website isn't designed for kids under 13, and we don't knowingly collect their personal information. If you're booking for your family, please handle the reservation as the adult. If we discover we've accidentally collected info from a child, we'll delete it ASAP.
We're based in Canada, but some of our service providers might be located elsewhere. When we transfer data internationally, we make sure there are appropriate safeguards in place - like standard contractual clauses or other approved mechanisms under Canadian law.
Things change - laws get updated, we add new services, technology evolves. When we make significant changes to this privacy policy, we'll post the updated version here and update the "Last Updated" date at the top. For major changes, we might also send you an email.
We'd recommend checking back here occasionally, especially if you're a regular guest. Nobody does that, we know, but it's worth mentioning.
Look, we know this is a lot of information. If you've got questions about how we handle your data, or if you want to exercise any of your rights, just reach out. We're real people and we're happy to chat.
Call Us
(604) 555-7829Email Us
reservations@glaivionvalorcrest.infoVisit Us
1847 Crest Mountain Drive
Whistler, BC V8E 0X9
Thanks for taking the time to read through our privacy policy. We know it's not exactly light reading, but we appreciate you trusting us with your information. Now go book that mountain getaway you've been thinking about!